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Refunds & Returns Policy

Thank you for your purchase and we hope that you are satisfied. Please see below for more information on our return policy.

 

Returns:

  • Returns must be postmarked within 14 (fourteen) days of the purchase.

 

Return Process:

  • Returns are available due to manufacturer defects only OR a mistake made by The Laser Shed.

 

To return an item please email customer service at infolasershed.com to obtain a Return Merchandise Authorization number (RMA #). After receiving a RMA number, place the item securely in its original packaging and mail your return to the following address:

 

The Laser Shed Engraving

Attn: Returns

RMA #

4662 E. Cherry Hills Drive

Chandler, Arizona 85249

United States

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

 

Refunds:

  • After receiving your return and inspecting the condition of your item, we will process your refund. Please allow at least 10 days from the receipt of your item to process your refund. We will notify you by email when your refund has been processed.

 

Exceptions:

  • Sales and personalized items are FINAL and cannot be returned unless there is a manufacturer defect OR a mistake made by The Laser Shed.

 

Questions:

 

If you have any questions concerning our return policy or you are unsure if your request qualifies for a refund, please contact us at 480.589.8983 or email infolasershed.com.

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